This privacy notice discloses the privacy practices for Fuelex Energy and our website: https://www.fuelexenergy.ca. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via telephone at 1-844-973-3639 or via email at jamief@fuelexenergy.ca.

Analytics

To advertise Fuelex online, we use Google AdWords remarketing and Google Analytics remarketing. AdWords remarketing displays relevant ads that are customized based on the pages of our site that you visited. Its goal is to show the most relevant ad to you based on what you have shown interest in. We will never associate personally identifiable information in our AdWords and remarketing lists. These cookies DO NOT identify you in any way or provide us access to your computer. Essentially, they only tell us that this anonymous person visited this page, so show them.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

Contact Forms

Our contact forms which include both our contact us form, and application form write any user personal data to the database, send any data to external servers, or use cookies. We do however use reCAPTCHA on these forms.

reCAPTCHA is a free service from Google that helps protect your website and app from spam and abuse by keeping automated software out of your website.

It does this by collecting personal information about users to determine whether they’re humans and not spam bots. reCAPTCHA checks to see if the computer or mobile device has a Google cookie placed on it. A reCAPTCHA-specific cookie gets placed on the user’s browser and a complete snapshot of the user’s browser window is captured

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Notification of Changes

The contents of this statement may be edited or altered at our discretion at any time. If you have any questions regarding our privacy policy and practices, please contact us.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-844-973-3639 or via email at wordpress@fuelex-2018.hhmdev.ca.

Contact

Looking for expert advice for your fuel or lubricant products and service needs? Contact any member of our friendly and knowledgeable customer service team, and we will help.

Emergency Service Calls are answered 24 hours per day, 7 days a week.

(604) 563-3639
1-844-973-3639 (toll free)